Support contacts

Contact us via the Web

Our technical support team is available through our on-line ticketing system. Here you can access open and closed tickets, as well as tickets that you are CC'd on.

Contact us via email

In addition to web tickets we can also be reached at support@denvrdata.com. Please be sure to include:

  • Tenant name

  • Issue priority and impact

  • Description and screen captures if available

Please note that we will validate that the sending email address matches as active user in the Tenant. This is to prevent any impersonation and ensure any access control is followed. We may contact the Tenant Administrator if there are any concerns.

Contact us via Slack

Enterprises can request access to dedicated Slack channels for chat-based support.

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