Technical support
How to get in contact with Denvr Cloud support
Contact us via the Web
Our technical support team is available through our on-line ticket system. Here you can access open and closed tickets, as well as tickets that you are CC'd on.
Contact us via email
In addition to web tickets we can also be reached at support@denvrdata.com. Please be sure to include:
Tenant name
Issue priority and impact
Description and screen captures if available
Please note that we will validate that the sending email address matches as active user in the Tenant. This is to prevent any impersonation and ensure any access control is followed. We may contact the Tenant Administrator if there are any concerns.
Contact us via Slack
Enterprises can request access to dedicated Slack channels for chat-based support.
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